Reviews consistently praise the waffles and gelato, with waffles described as soft and flavors rich, and service generally attentive, with Grace repeatedly singled out. The airport location is viewed as convenient and the ambience pleasant. Some experiences note gaps in service, higher prices, or signage misunderstandings, but refunds or proactive staff mitigate concerns. Overall, customers return for variety, halal certification, and presentation, and many appreciate kid-friendly touches and promotions for a satisfying travel dessert.