Zén consistently impresses with its innovative cuisine, impeccable service, and unique dining experience spread across multiple levels of a stylish setting. Guests frequently describe it as a memorable, artful culinary journey that combines Nordic and Asian influences, often highlighting the personalized and warm hospitality. While the high prices and occasional imperfections in service or flavor balance are noted, most patrons agree that the overall experience is worth the splurge for special occasions, making it one of Singapore's top fine dining destinations.