Reviewers broadly condemn the mala stall for high prices, poor value, and opaque pricing. Weight-based charges and unclear promotions lead to fees perceived as rigged, with several mentions of feeling cheated. The Mala Xiang Guo is described as overpriced, bland, and oil-laden, with small portions for the cost. Service is deemed lacking and explanations about policies or discounts are not clearly communicated. The consensus is negative across multiple visits, with customers seeking transparency, fair pricing, and better quality.