The reviews depict a mixed experience at the hawker center, with some praising the delicious congee and generous ingredients, while others express disappointment over declining food quality, unprofessional service, and inconsistent portion sizes. Long queues and high prices are noted, alongside complaints about rude staff and poor customer service, especially for app orders. Despite occasional praise for certain stalls, many customers mention that the quality has declined over time, leading to overall dissatisfaction and reluctance to revisit.