The reviews reveal mixed experiences with the restaurant. While some patrons praise the taste and ambiance, particularly noting its air-conditioned environment, others criticize the staff's attitude, food hygiene concerns, and the lack of authentic Mala flavor. Several reviewers describe the mala dishes as bland or unsatisfactory, with recurring dissatisfaction over the flavor profile and quality. Despite the negative remarks, there is appreciation for the cleanliness and consistent taste in repeated visits, highlighting a divided customer perception influenced by food quality and service.