Twelve Cupcakes

Customer reviews describe mixed experiences at Twelve Cupcakes outlets. A pattern of negative feedback centers on staff behavior—rudeness, poor service, and inconsistent attentiveness—often during peak hours or breaks. Delivery and in-store reliability are cited as problematic, including missing items, wrong orders, long waits, and stores being closed or on break. By contrast, some praise is given to certain staff members and to flavors such as tiramisu, red velvet, and honey cake, though overall product quality is seen as decent but inconsistent. Overall, quality and service vary by location and moment.