The reviews consistently highlight Tung Lok Peking Duck's exceptional quality, particularly the crispy, tender duck, and attentive service from staff like Mary and Ban Hua. Diners appreciate the warm hospitality, promptness, and professional attitude, which elevate the dining experience. While some express disappointment over wait times, food consistency, and pricing, many consider it one of the top Chinese restaurants in Singapore for special occasions. The overall impression is of a reputable establishment that offers memorable meals through great culinary standards combined with excellent customer service.