The reviews reveal a mixed experience at the Thai outlet, with praise for their flavorful food, especially the desserts like Thai milk tea shibuya toast and boat noodles. Customers appreciate friendly staff and cozy ambiance, valuing their affordable prices and authentic flavors. However, numerous complaints highlight inconsistent food quality, slow and unprofessional service, rude staff, and hygiene concerns, including reports of food inaccuracies, long wait times, and unclean environments. Overall, while some find the place worth visiting for casual eats and desserts, many advise caution due to service and hygiene issues.