Reviews generally highlight the restaurant's signature collagen chicken soup, praised for its rich flavor, freshness of ingredients, and attentive service. Customers appreciate the authentic Japanese ambiance, with many returning loyal patrons. While some find the prices high and portions small, most agree the quality justifies the cost. Service staff are often commended for their friendliness and professionalism, enhancing the overall dining experience. The restaurant is popular and often queues, but guests consider it worth the wait for the satisfying, nourishing hotpot and ramen dishes.