The reviews highlight a generally positive impression of the food, especially their curry puffs and snack varieties, praised for flavor and variety. However, recurring concerns focus on inconsistent staff attitude, poor service, and issues such as missing items in orders and unprofessional conduct. Some customers compare it favorably to Old Chang Kee, but experiences vary widely, with complaints about staff rudeness and operational inefficiencies. Overall, the food is appreciated, but service quality and staff behavior are inconsistent, impacting customer satisfaction.