
The Coffee Bean & Tea Leaf ®
Drinks · Halal · Cafe
A premium coffee and tea retailer that offers an extensive variety of expertly…
Locations
Reviews
Reviews consistently describe Coffee Bean & Tea Leaf outlets as atmospheric and comfortable, but plagued by inconsistent service and policy enforcement. Customers report long waits, one-hour dining limits, and staff who appear hurried or unfriendly, with several noting rude managers. Many praise specific staff for good service (e.g., Julia, Mitra, Aqid, Jake, Hariyani) and the cafés’ calm ambiance, strong coffee, and dessert options. Recurrent issues include hot or noisy air conditioning, crowded peak times, high prices, and occasional wrong or cold meals. Overall, patrons return for ambience and trusted drinks, but service quality varies by outlet.