Reviews depict a Japanese dining experience marked by exceptional service, high-quality ingredients, and a refined ambiance, often compared favorably to traditional Japanese eateries. While some diners praise the freshness of sashimi, innovative dishes, and attentive staff—particularly Jeremy and Chee Wai—others criticize inconsistent food quality, high prices, and service issues, especially during busy times. Overall, Syun offers a luxurious environment with excellent service, with food that can be spectacular but occasionally falls short in portions and value.