The reviews highlight that So Ramen offers a variety of flavorful, reasonably priced ramen, with many appreciating their rich broths, tender meats, and friendly service. Customers frequently commend the cozy ambience, quick service, and quality ingredients, making it a popular spot for casual dining and family outings. However, some express concerns over small portion sizes, inconsistent service experiences, higher prices compared to other eateries, and occasional delays during peak hours. Overall, So Ramen is well-regarded for its authentic taste and value, though there is room for improvement in service and portion consistency.