So Good Char Chan Teng in Singapore offers authentic Hong Kong-style cuisine with a wide variety of dishes, including dim sum, roast meats, and classic Hong Kong staples. The establishment operates on a self-service model with ordering kiosks, which can lead to long queues and multiple trips for food collection, especially during peak hours. While the food quality is generally appreciated for its taste and affordability, many customers express dissatisfaction with inconsistent service experiences, small portions, and certain staff attitudes. Despite some negative reviews, the place remains popular among locals and tourists craving a taste of Hong Kong in a casual setting.