Sharetea receives mixed reviews, with many customers praising its wide variety of drinks, good taste, and friendly staff. Common complaints include inconsistent drink quality, slow service, and rude or unprofessional staff. Some mention issues with order accuracy, high ice content, and hygiene concerns. Despite this, loyal customers appreciate their favorites like taro milk tea, pudding milk tea, and innovative flavors. Service quality varies significantly across outlets, affecting overall customer experience.