Reviewers generally praise Salad Crunch for its fresh ingredients, generous portions, friendly service, and affordability. Many highlight the variety of dressings and the ability to customize salads as positive features. Some express disappointment over inconsistent portion sizes, increases in prices, and occasional staffing issues, including poor attitude and long wait times. Overall, the establishment maintains a reputation as a popular, healthy dining option with good value, though it faces challenges with service consistency and portion control.