Customers express mixed experiences at Qi Ji Hillion Mall, citing inconsistent food quality and service. While some enjoy popular items like popiah, nasi lemak, and laksa, many highlight issues such as long wait times, rude staff, hygiene concerns, and disappointment with the standard and value for money. Several reviews mention food spoilage, unprofessional staff behavior, and pricing discrepancies, with some patrons noting a decline in quality over time. Despite the negatives, a few customers appreciate the taste of certain dishes and the convenient location. Overall, experiences fluctuate between satisfactory and unsatisfactory, emphasizing the need for improved service and consistency.