Across various locations, reviews reveal consistent concerns about food quality, service standards, and hygiene issues, despite generally pleasant ambiances and friendly staff. While some patrons enjoy the views and vegan options, many express disappointment over mediocre or subpar meals, long waiting times, and inattentive or unprofessional staff. The overall impression indicates that the brand's reputation is declining due to inconsistent experiences, with specific issues like overcooked dishes, poor hygiene, and insufficient staffing affecting customer satisfaction.