The reviews reveal a mixed experience with the establishment. While customers generally praise the affordability and taste of the food, particularly chicken rice and nasi lemak, there are frequent complaints about poor customer service, characterized by rudeness, impatience, and unprofessional behavior from staff. Several mentions highlight inconsistent pricing and service charges, along with unfriendly, loud, and inattentive staff, which compromises the overall dining experience. Despite the positive comments on food quality and price, the prevalent negative interactions with staff deter repeat visits.