The reviews indicate a mixed experience at the restaurant, with many customers praising the food's taste, authenticity, and generous portions. However, service quality is often criticized for being slow, inattentive, or unfriendly, affecting overall satisfaction. Several mentions highlight staff deficiencies, including rudeness and poor hygiene standards, which detract from the dining experience. Despite these issues, the restaurant's ambiance, cleanliness, and menu variety receive positive remarks, making it a popular choice for those seeking authentic Malaysian and local cuisine, though service consistency remains an area for improvement.