Customers express enthusiasm for New Zealand Natural's ice cream, highlighting its quality, creamy texture, and variety of flavors. Positive mentions include excellent customer service, good value, and a broad selection like salted caramel pistachio and lemon sorbet. Many appreciate the yogurt options and specific flavors such as cookies and cream and chocolate. Some reviews indicate ongoing operation and excitement to visit physical outlets. Overall, the brand enjoys strong admiration for its taste and service, with customers transitioning from previous favorites to NZN.