New Happy Cafe and traditional dessert shops in Singapore are praised for their authentic, homemade offerings that appeal across generations, with affordable prices and attentive service. Customers appreciate the nostalgic, old-school flavor, quality ingredients, and harmonious sweetness levels. Some concerns include limited payment options, potential health issues from plastic use, and occasional slow service. Overall, these dessert spots evoke a sense of tradition and community, leaving patrons eager to return for the comforting and genuine flavors.