The reviews highlight a mix of positive and negative experiences at My Kampung food courts. Customers generally appreciate the wide variety of halal food options, good taste of certain dishes like chicken rice and mala hotpot, and the spacious, clean environment. However, numerous complaints focus on poor customer service, unfriendly staff, and hygiene issues, including uncooked or stale food and unclean utensils. Service attitudes vary greatly among staff, with some praised for friendliness and others criticized for rudeness. Overall, while the food quality can be satisfying, inconsistent service and cleanliness concerns impact customer satisfaction.