Reviews of Makisan indicate a generally positive experience, highlighting fresh and customizable sushi and salads, friendly and efficient staff, and quick service. However, common concerns include inconsistent portion sizes, occasional order mistakes, hygiene issues like uncovered ingredients or foreign objects, and variable food quality. Price perceptions vary, with some deeming it expensive for smaller portions, while others find value in customization and freshness. Overall, Makisan is appreciated for its healthy options and unique DIY concept, though some outlets face challenges with service standards and food consistency.