
Koi Thé @ Punggol Coast Mall
Tea House
Locations
Highlights
Reviews
Customers broadly enjoy KOI’s beverage quality and some outlets’ friendly, efficient service, but the experience is widely inconsistent. Positive reviews praise fast service, helpful staff, and tasty drinks, while many accounts describe slow, disorganized service, rude or inattentive staff, mis-ordered drinks, and long waits, especially during peak times or with online orders. Issues with self-checkout, payment methods, and promotional promos are also noted. Overall impression ranges from good to disappointing depending on outlet and staff.