Reviews depict a generally positive dining experience at Joshua Grill, highlighting friendly staff and satisfactory food quality, especially their steaks, sides, and Western cuisine. Many patrons appreciate attentive servers, particularly Lily and Jun, for personalized service and promptness. While most feedback is favorable, some criticisms relate to inconsistent food quality, long wait times during peak hours, and occasional service lapses. The restaurant's cozy ambiance, generous portions, and reasonable prices contribute to its popularity, with repeat visitors noting its value for money and reliable service despite occasional shortcomings.