Itea

Overall, reviews show consistent enjoyment of tasty drinks and friendly, fast service when staff are attentive, with good value for money. However, many note slow service, long queues, and frequent order mistakes or rude attitudes, plus issues with promos, receipts, and toppings. Hygiene and cleanliness are occasionally questioned. The brand is widely loved and widely accessible, but training and workflow across outlets appear inconsistent, affecting wait times and customer experience during peak periods.