Ho Kee Pau exhibits a mix of consistent quality and declining standards, with popular items like their signature pau generally appreciated for its taste and softness, though some reports indicate thick skin and dry fillings. Service quality varies significantly, with numerous accounts of rude and unprofessional staff impacting customer experiences. Prices are considered high by some, especially for small portions, and issues with hygiene and service efficiency have been noted. Despite these concerns, loyal customers still praise the taste of certain dim sum offerings. Overall, the outlet faces challenges in maintaining quality and customer service, leading to mixed impressions.