Reviews reflect a generally positive impression of Ghost Kakigori, highlighting its creative and authentic Japanese kakigori with diverse flavors like strawberry brûlée, mango, and taro. Customers appreciate the generous portions, unique layering, and enjoyable textures, with friendly staff creating a cozy ambiance. Some concerns include inconsistent sweetness, pricing, and long wait times during peak hours. Overall, it is seen as a delightful spot for desserts, especially on hot days, with many expressing intentions to revisit for different flavors.