The reviews highlight a mix of positive experiences with flavorful, generous, and authentic dishes, especially Penang-style cuisine and zi char classics, often praised for their taste and value. However, frequent complaints include inconsistent service quality, slow wait times, and issues with portion sizes and food accuracy. Some diners express disappointment over rude staff behavior and overpriced or underwhelming dishes. Overall, the restaurant is appreciated for its culinary offerings and ambiance but faces challenges in service consistency and portion control.