The reviews reveal a generally positive impression of the establishment, highlighting excellent service and a pleasant ambiance suitable for relaxing visits. The food receives mixed feedback, with some dishes noted as delicious, while others are seen as average. The unique Hermes-themed setting is appreciated, especially the high tea experience and the collection of items on display. However, occasional staff eccentricities and inattentiveness are mentioned. Overall, visitors enjoy the tranquil atmosphere, tasty treats like matcha brownie and fries, and the exclusive vibe, making it a desirable spot despite minor critiques.