Duke Bakery is renowned for its high-quality, health-conscious breads with diverse flavors, especially popular for their sesame, chocolate, and scones. Staff generally provide friendly service, but experiences vary from attentive and warm to rude and unprofessional. Some customers express concerns over inconsistent freshness and pricing, with certain items like chrysanthemum bread deemed overpriced and stale bread reported. Overall, the bakery's offerings are appreciated for their taste, texture, and health appeal, but complaints about service attitudes and price hikes persist.