Reviews reveal a pattern of inconsistent service quality and pricing concerns across various locations. Customers appreciate the cozy atmosphere, diverse menu, and quality of coffee and desserts, but frequently mention unfriendly staff behavior, long wait times, and hygiene issues. Despite some repeatedly praised items like bingsu, coffee, and certain Korean dishes, many find the prices high for the portions served and express dissatisfaction with customer care, especially regarding service attitude and responsiveness. Overall, while the food and ambiance are generally liked, the service inconsistency and pricing are common points of criticism.