Customers generally find the restaurant offering authentic and flavorful Chinese cuisine, especially dim sum and roasted meats, with attentive service from some staff members being commendable. However, numerous reviews highlight issues with inconsistent food quality, small portion sizes relative to prices, and variable service standards, often citing understaffing and slow service. The ambience is largely praised, but concerns over prices, hygiene, and service attitudes have led some to avoid visiting regularly. Overall, experiences vary from highly positive to disappointing, reflecting a need for improved consistency and customer service.