Reviews of the restaurant reveal a pattern of inconsistent food quality and disappointing service experiences. While some patrons praise the taste of certain dishes like wanton noodles and roasted duck, many express dissatisfaction with food that's overprocessed, cold, or microwave-reheated, often likening it to typical airport meal standards. Service issues are prevalent, including rude staff, lack of attentiveness, and managerial rigidity, which significantly mar their experience. Despite the restaurant's reputation and decor, the overall impression is marred by these recurring issues, leading several customers to advise caution or avoid this location altogether.