Customers generally appreciate the coffee quality and variety offered, with many highlighting the flavorful coconut milk and rice milk lattes. However, numerous reviews point to inconsistent service, long wait times, and issues with staff attitude, affecting overall customer satisfaction. Several patrons experienced store opening delays and poor staff responsiveness, which detracts from positive experiences. While the coffee is well-liked, service shortcomings and operational inconsistencies seem to undermine the brand's potential in some reviews.