Reviews depict a restaurant with inconsistent food quality, ranging from acceptable to disappointing, often marred by bland or overly salty dishes. Service experiences vary from attentive and friendly to rude and inattentive, with some patrons frustrated by overzealous staff rushing them or mishandling orders. The ambiance is generally noted as pleasant, but some highlight inadequate hygiene and limited menu options, especially in the express branch. Overall, while some customers find value at certain times, many express dissatisfaction with food standards and service, questioning the restaurant's authenticity and consistency.