Beans Factory offers a variety of Taiwanese-inspired desserts such as shaved ice, beancurd, and taro balls, praised for their freshness and quality. The desserts often feature generous portions and a wide selection of toppings, making them popular for sharing and family outings. Customers appreciate the friendly staff and cozy atmosphere. However, several reviews mention inconsistent service experiences and feel that the pricing is high relative to portion sizes and quality, leading to perceptions of overpricing. Overall, the desserts are well-loved but considered expensive by many patrons.