The reviews highlight a mixed experience with fried xiao long bao and other street foods, noting inconsistent food quality, lukewarm temperatures, and variable authenticity. Several customers express dissatisfaction with service, citing rudeness, long waits, and poor handling of orders. While some find the food flavorful and worth trying, especially the fried versions, others criticize the food's soggy textures, lack of juiciness, and overpricing. Overall, the establishment's ambiance and service are concerns, affecting the overall satisfaction despite occasional positive food remarks.