Aroma Coffee is praised for its high-quality, aromatic coffee, especially the coconut latte and matcha options, served by friendly and knowledgeable staff. The cozy ambiance and unique drink selections, including floral and infused varieties, attract regular patrons and event hosts. While some mention limited seating and minor consistency issues, the overall impression highlights the cafe's commitment to great coffee and personalized service, making it a favored spot for casual visits, workshops, and takeaway in the CBD area.