Reviews of the restaurant reveal a mixed experience, with many praising the quality and taste of the food, especially the steaks and poultry dishes, along with friendly and attentive service. However, recurring issues include long waiting times, sometimes exceeding 30 to 40 minutes, undercooked or overcooked dishes, cold food served in some instances, and inconsistent service standards across different branches. Some customers express frustration over staff attitude, inaccuracies in orders, and hygiene concerns. Overall, the restaurant is appreciated for its affordability and decent ambiance, but there's room for significant improvement in service efficiency and food quality consistency.