Reviews of 108 Matcha Saro indicate it primarily excels in authentic, high-quality matcha desserts with rich flavors, especially their soft serve ice creams, parfaits, and warabi mochi. Many appreciate the genuine Japanese taste and premium ingredients, though some express dissatisfaction with inconsistent service, long wait times, and issues with drink preparations like diluted matcha and overly sweet offerings. The shop is favored by matcha enthusiasts but faces challenges in customer service, efficiency, and price perceptions. Overall, it is a popular destination for matcha lovers seeking traditional flavors, but improvements are needed in service and consistency.